Refund & Cancellation Policy


Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.

Medical Cancellations – Cancellation is permitted where an member is not able to participate in a single sessions for medical reasons. A doctor’s note confirming that the member was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.


Refunds available within 14 working days must be made in writing to info @ Refunds will only be made if no sessions or credits have been used prior. We do not offer part refund unless medical evidence is provided. Please note any refunds will be subject to £30 admin fee.

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